Sub Zero
Sub Zero Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sub Zero has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful designs, Excellent product, Well made product.
Cons: Poor customer service, Questionable dealer fuse appliance, Zero customer service.Recent recommendations regarding this business are as follows: "Don't recommend product.", "Do not buy subzero products", "Think twice before u spend the money", "Call Subzero customer service", "Stay away".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sub Zero has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful designs, Excellent product, Well made product.
Cons: Poor customer service, Questionable dealer fuse appliance, Zero customer service.Recent recommendations regarding this business are as follows: "Don't recommend product.", "Do not buy subzero products", "Think twice before u spend the money", "Call Subzero customer service", "Stay away".
Most users want Sub Zero to offer a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Layout of Store. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Montgomery, AlabamaIce maker is making ice along with small plastic material.
User's recommendation: Don't recommend product.
Do Not Buy Sub Zero Refrigerator
In February 2023 I purchased a new subzero built in 42 inch side-by-side refrigerator and eventually it started to malfunction. I contacted the company that I purchased it from the house of appliances in Delray Beach Florida.
And numerous times I reached out to subzero and told them the issues I had, and they admitted that there were hundreds of people that had problems with defective refrigerators. Eventually they did agree to remove the subzero, but they would not send the original installers because the House Of Appliance is refused and the installers that they sent were given poor reviews online and I begged them not to use that company. Of course, no one communicated with me from subzero only one time and they did send a company and removed the refrigerator that I had purchased in February.
I tried again to reach the president of the company as well as the representative. Marsha who had communicated with me once and they would not communicate and I must warn you these products are not made well they are made poorly and , they put the subzero name on a defective product.
Do not buy subzero products this company doesnt care whether youre satisfied or not
User's recommendation: Do not buy subzero products
Wolf brand appliances malfunction in a couple years twice
User's recommendation: Think twice before u spend the money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Great Neck, New YorkSelf clean not working
User's recommendation: Call Subzero customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kailua Kona, HawaiiSTAY AWAY. HORRIBLE PRODUCTS
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rancho Santa Margarita, CaliforniaResolved: Refrigerator issue
Company fixed the issue and I have been provided with product or service ordered.
User's recommendation: call them first before posting complaints !
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Edmonton, AlbertaPissed off and finally fed up
I feel for the Poor father who spent his money on his dream kitchen only to find out that subzero was a joke. I wish I had seen this website two years ago.
I did the same thing. I thought that subzero was THE BEST. What a joke indeed. I bought a subzero fridge, a wolf Cooktop and a cove dishwasher.
The door on the fridge never worked right to begin with and I had to get the repair person to fix it. The shelves, which are supposed to be glass are already scratched up to the point that they look opaque. I live alone. It is only myself and my partner who have used this fridge, for less than two years.
My last refrigerator was a KitchenAid that I had for 12 years and a friend of mine has had it for the last two. The fridge door still opens more smoothly than the subzero Ever did, the fridge door always worked. And surprisingly enough, the shelves have absolutely no scratches on them even till this day. And, I never required a service person.
The wolf cooktop is is struggle to turn off or on or set at any given temperature. It does go off on its own as soon as a drop of water or a spoon touches the controls so, in essence, it goes off randomly. The cove dishwasher came with a scratched front panel which the repair people came to replace. Now, the little plastic levers to set the racks up-and-down or change the separators in the racks are starting to fall apart or fall off.
I have a Miele dishwasher that is four years old that I have never had a problem with. Before that I had a KitchenAid for about 10 years. Had no problems with it either. I never had to call a repairman for any of my previous appliances.
Now I have the best appliances and the repair people have repaired My expensive top-of-the-line appliances five times in less than two years.
I would never buy subzero appliances again. The price is ridiculous for the *** products that you get.
Refrigerator smell
Preferred solution: I’d like to talk to a person
The lid to my thermos broke and wanted to know if it's replaceable
- Beautiful designs
- Zero customer service
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT PURCHASE!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naples, FloridaTerrible/ damaged products installation process by Fuse Appliance in Naples Florida
- Well made product
- Questionable dealer fuse appliance
Preferred solution: Apology
100% GARBAGE APPLIANCES
My father spent his life savings on his dream kitchen.
WOLF APPLIANCES: ARE A JOKE.
I feel so bad for him.
With only a 30-day warranty EVERY appliance has now, failed us.
Microwave-COST ($2,000.00) The Repair guy has been here over 10xs for malfunctioning. Installed wrong, installed crooked, does not cook food in the middle correctly, the microwave drawer gets stuck open, with the LIGHT ON INSIDE ALL NIGHT (ELECTRICITY BILL).
INSTEAD, we use my $100.00 microwave from Wal-mart - Works great!
Refrigerator- The repair guy has been here repetitively, to fix. Poor "design" people's groceries don't fit. Makes LOUD NOISE, that won't stop. It is so loud it sounds like the air compressor is on.
Dishwasher- Installed crooked (firstly), it does NOT clean dishes, must run twice.
Another poor design, dishes do not fit in the dishwasher properly.
Oven Hood - Had maintenance come out over 5xs to fix.
Still doesn't work. Must crack window now (WINTER IS COMING)(HEAT BILL)
BEFORE YOU WASTE YOUR, "TIME, MONEY, AND STRESS" ON TERRIBLE COMPANY POLICIES AND PRODUCTS.
DO THE MATH PEOPLE.
Products are not efficient nor, environmentally responsible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pune, MaharashtraController setting
Changed water filter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cranford, New JerseyI was promised delivery of my Subzero refrigerator in nine weeks from the time I ordered it and it still has not come in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant get support
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality of outdoor Wolf/Subzero appliances
Preferred solution: Let the company propose a solution
User's recommendation: Avoid Wolf/Subzero outdoor appliances
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This refrigerator is 15+ years old. Grow up
Go get a real job! Your comment is worthless!